Frequently Asked Questions

Farmer Experience operates this website, http://www.portugalfarmexperiences.com, or any other application, including mobile one, through any mean (from now on designated in a general way as “Site” in this document of Terms and Conditions).

By using our Site and Farmer Experience services through the Site, you (“you” or “End User” or “he”) accept these Terms and Conditions, as well as our Privacy Statement and other rules governing the use of the website and the contracting of services offered by Farmer Experience. The term “using” includes any person or entity that accesses, uses and registers on the site.

The terms and conditions herein become the exclusive and binding agreement. If you do not accept the terms of this agreement, stop immediately accessing the site and do not use any Farmer Experience service or purchase any product offered through the site.

We reserve the right to discontinue or modify any part of this Agreement whenever we deem necessary or desirable at any time. These changes will be immediately effective for new and existing users of our Site and for all vouchers purchased after the effective date of the change or from the moment it is made known to the user, whatever occurs first.

We suggest that you revisit our Terms of Use from time to time to ensure that you keep informed of any change of the Site. Your use of the Site after we update these Terms of Use will constitute the acceptance of the modified Terms of Use.

We also reserve the right to change, abandon or cease any aspect or feature of our services on the Site including, but not limited to, requirements for the access and usage of the tourist experiences.

We reserve the right to discontinue or modify any part of this Agreement whenever we deem necessary or desirable at any time. These changes will be immediately effective for new and existing users of our Site and for all vouchers purchased after the effective date of the change or from the moment it is made known to the user, whatever occurs first.

We suggest that you revisit our Terms of Use from time to time to ensure that you keep informed of any change of the Site. Your use of the Site after we update these Terms of Use will constitute the acceptance of the modified Terms of Use.

We also reserve the right to change, abandon or cease any aspect or feature of our services on the Site including, but not limited to, requirements for the access and usage of the tourist experiences.

Through the website we provide an online platform through which you can learn, select, plan and purchase the tourist experiences.

On the website for each service/experience is defined the content of the experience and its specific conditions as well as where it begins and ends.

Travel expenses to the place of the beginning of the experience or from where it ends to your destination are on costumer’s own account.

Whenever possible, Farmer Experience will make available on its website an application that enables the customer/user to know the best way to travel to the place where the experience begins.

However, as this application is based on technological solutions that are not of our responsibility, this travel does not integrate our services and this information only intends to be a particular support for the customer’s/user’s travel, i.e., Farmer Experience is not responsible for the accuracy of the information provided to consumers.

This information aims to help the tourist to optimize his stay, taking full advantage of it.

Nevertheless, the information about the experiences and context is just an opinion/interpretation of the authors, aimed to enrich the users’ tourism experience and based on their research work and empirical and subjective experience of the region itself. Therefore no legal consequences can be taken besides those that result from the mere expression of an opinion.

Despite our efforts to provide a suitable technological solution for the (above mentioned) purpose, Farmer Experience will not be liable for any interruption (due to any temporary and/or partial breakdown, repair, upgrade, maintenance, unavailability or failure) of our website.

Our services are available for personal and non-commercial use only. Therefore, you are not allowed to re-sell, deep-link, use, copy, monitor (e.g. spider, scrape), display, download or reproduce any content or information, software, products or services available on our website for any commercial or competitive activity or purpose, unless there is an express authorization of Farmer Experience for this purpose.

• Must be booked in advance – Reservation needed.
• The tour might be cancelled if there is not a minimum of 2 people signed up. We apologize for any inconvenience.
• The maximum number of people is 8. This way it is more fun, flexible and easy to meet other travellers.
• You have free time to explore each farm that we visit.
• Bring comfortable clothes and walking shoes; in Sintra the weather can be chilly and rainy all year long
• All tours include a longer lunch break. Lunch is included in the farm with products of the farm
• Comfortable Van with Air Conditioner, good variety of music.
• We have child car seats, please tell us the age of your children when booking
• All our guides are fluent in Portuguese and English. On request, all our tours are also available in Spanish, French, German and Italian.
• We can also provide minibuses and buses for bigger groups.
• All prices include VAT
• Civil liability and accident insurances included